Regulations for the sale of Vouchers for bungee jumping
“Bungee Boat”.
§ 1 Definitions
The terms used in the body of these Regulations have the meanings given below:
1 Proof of Payment – a fiscal receipt, invoice or bank statement,
2. user – any person using the Service available on the website
www.bungeelodz.pl and the person gifted and using the Voucher or E-Voucher,
3. customer – a person purchasing a voucher through an online store
www.bungeelodz.pl,
4. Voucher and E-Voucher – a form of confirmation of the agreement concluded between the
User/Customer, and Bungee Lodz Sp. Z o.o., providing the Holder with a
Voucher the right to perform the Service provided by Bungee Lodz – jumping on the
rubber bungee cord. Vouchers and E-Vouchers are distributed under different
characters:
(a) E-Voucher – an electronic Voucher for self-printing. Supplied
is in the form of a PDF file to the e-mail address indicated by the User,
(b) Voucher – a ready-to-give Voucher printed on chalk paper,
5. Voucher Holder – a person who has a Voucher or E-Voucher, entitling them to
for the implementation of the Service,
6. service – bungee jump provided to the Voucher Holder by Bungee
Lodz,
7. Regulations – these Regulations for the distribution of Vouchers and E-Vouchers for services
Jumping on a rubber bungee cord provided by Bungee Lodz,
8. bungee jumping rules and regulations available at.
The website www.bungeelodz.pl detailing the terms and conditions of the Service,
including the rights and obligations of the parties and restrictions on the provision of the Service.
9. www.bungeelodz.pl – the online distribution system for Vouchers and EVouchers, made available at www.bungeelodz.pl. The service allows you to handle
The process of ordering, payment and receipt of Vouchers and E-Vouchers,
10. Bungee Łódź – Company Bungee Łódź Sp. z o.o. with its registered office in Lodz (address of registered office
and mailing address: ul. Narutowicza 40/1, 90-135 Łódź ); entered in the Register of
Entrepreneurs of the National Court Register under the KRS number 0001006722;
NIP:7252326199, providing services in Lodz at. Bandurskiego 7, 94-020 Łódź (email: biuro@bungeelodz.pl )
§ 2 General provisions
1 The Regulations are effective as of January 1, 2021.
(2) The Regulations contain provisions on the distribution of Vouchers and E-Vouchers from the
Using the Service www.bungeelodz.pl and the Bungee Lodz point at ul.
Bandurskiego 7.
(3) Before purchasing a Voucher or E-Voucher on www.bungeelodz.pl
The Customer/User is required to read the Terms and Conditions and
compliance with its provisions.
(4) Prior to the purchase of the Service, the Customer/User, as well as the Voucher or E-Voucher Holder
is obliged to familiarize himself with the content of the Rules and Regulations of Bungee Jumping Łódź and
compliance with its provisions. The regulations indicated in the previous sentence specify
Detailed conditions for providing the Service, including the rights and obligations of the parties and limitations
In the provision of the Service.
5 The validity period of Vouchers and E-Vouchers is 12 months.
6 The validity of Vouchers and E-Vouchers is calculated from the date of payment and activation.
(7) The day on which the required amount is credited to the account shall be considered as the day of payment.
bank Bungee Lodz or the day of making a cash payment to an employee of the point
Bungee Lodz.
§ 3 Terms of use
1. Bungee Lodz provides the Clients/Users of the Service, available on the website of the
www.bungeelodz.pl, the exercise of rights under:
a. The Act of May 30, 2014 on consumer rights (Journal of Laws of 2017, item 683, as amended.
as amended);
b. Law of August 29, 1997. On the protection of personal data (Dz. U. of 2016. pos.
922, as amended);
c. Law of July 18, 2002. On the provision of electronic services (Dz. U. of 2017,
item 1219 as amended).
2 The process of selling Vouchers or E-Vouchers through the Service.
www.bungeelodz.pl, consists of the following stages:
a. selecting an offer and adding it to the shopping cart;
b. choice of the method of delivery of the Voucher or E-Voucher;
c. Choice of payment method for the Voucher or E-Voucher.
3. making a purchase of E-Vouchers via www.bungeelodz.pl requires
Placing an order by the Customer with the quantity of Vouchers or EVouchers to be purchased and confirming it by clicking on the “Buy and pay” button.
(4) Once the order has been properly placed and paid for, the customer will receive by mail
Electronic order confirmation and E-Voucher.
5. the Voucher/E-Voucher delivery methods available at www.bungeelodz.pl
– PDF file sent electronically to the indicated e-mail address
(7) The condition for the purchase of a Voucher or E-Voucher is prepayment of the entire amount, corresponding to
The price of the Service or a multiple thereof on the date of its order.
8. payment of remuneration for the purchase of Vouchers or E-Vouchers through the Service
www.bungeelodz.pl can be done through TPay online payment system – option
for Users who have access to electronic banking (suggested form
payment) or payment in cash – made to an authorized employee of the point
conducting bungee jumping Bungee Lodz at ul. Bandurskiego 7, 94-020 Łódź.
(8) Booked but unpaid orders expire after 7 days
calendar and after that time they are automatically deleted from the system.
(9) It is possible to issue a duplicate Voucher or E-Voucher, in the form and manner of
determined by Bungee Lodz, upon presentation by the User/Customer of the
Proof of Payment, and provided that the expiration date of the Voucher has not yet expired.
§ 4 Activation
(1) Vouchers and E-Vouchers are secured by a unique voucher number. At
Their value, status and validity period can be determined. The voucher can be
use only once, only after activation, which occurs
automatically when the order is paid for.
(2) The validity period of Vouchers or E-Vouchers referred to in Section 1. is always counted
from the date of completion of the order, which is the date of payment and activation.
§ 5 Service delivery
(1) Vouchers and E-Vouchers are not named documents and do not contain a price. To their
realization is only required to present them at the Bungee jumping service point Łódź
at ul. Bandurskiego 7, 94-020 Łódź.
(2) The holder of a Voucher or E-Voucher shall have the option to redeem the Service at his/her convenience
day. In order to redeem the Voucher or E-Voucher, you must appear without reservation at the point of
Bungee jumping service Lodz at ul.Bandurskiego 7, 94-020 Łódź, during hours
point opening.
(3) The holder of a Voucher or E-Voucher shall be obliged to present Bungee Lodz.
Voucher or printed E-Voucher with a legible voucher number.
4. bungee boat may require the presentation of a document confirming the date of birth, a
The holder of a Voucher or E-Voucher is required to present it.
(5) In case of failure to show at the express request of Bungee Lodz the documents about which the
referred to in paragraph. 4, Bungee Lodz may refuse to provide the Service. In such a situation
The holder of the Voucher or E-Voucher is not entitled to any compensation.
nor reimbursement of costs incurred.
6. Bungee Lodz may reschedule or refuse the Service in its entirety or
in part for reasons beyond its control after informing the Holder in advance
Voucher or E-Voucher about the circumstances.
7. independent causes are circumstances on the existence, occurrence and course of which the
Bungee Lodz has no control over, and which prevent the provision of the Service. W
In particular, they are:
a. unfavorable weather conditions;
b. Technical failures or damage to equipment and appliances;
c. The health status of the Voucher or E-Voucher Holder;
d. decisions of public authorities;
e. unforeseen contingencies.
(1) In the cases specified in paragraph 6, the Voucher or E-Voucher Holder has the right to determine
a different date for the Service or exchange the coupon for another service at Bungee Lodz.
8. due to generally applicable regulations and the need to preserve
Security during the provision of services Bungee Lodz has the right, to:
a. Refuse to provide the Service to persons under the influence of alcohol or drugs
narcotics;
b. request to leave the site of the Service and take appropriate steps to
this request has been made in situations where the Voucher Holder or EVoucher Holder disrupts public order, behaves aggressively or inconsistently with the
Bungee Jumping Regulations Łódź.
c. Prohibit the bringing of alcohol, narcotics or
Other objects or means that may pose a threat to security
persons or the bringing of which may be in conflict with the Jumping Regulations
Bungee Łódź or other generally applicable laws.
(1) In the cases specified in paragraph. 9, The holder of a Voucher or E-Voucher shall not
shall be entitled to claim any compensation, reimbursement of costs incurred
nor compensation.
§ 6 Exchange of Voucher or E-Voucher
(1) Replacement of a Voucher or E-Voucher can be made within 12 months, calculated from the date of the
Its activation, under the following conditions:
a. Exchange for a Voucher or E-Voucher, entitling you to a more expensive service, after
Surcharge the difference in price;
b. exchange for a Voucher or E-Voucher entitling the holder to a service of the same or
lower value.
2. the Voucher or E-Voucher during the exchange must be active
3. the Voucher can be exchanged for any Service available in the offer on the website
Internet www.bungeelodz.pl, other than the mentioned Service.
(4) The exchanged Voucher or E-Voucher shall retain the expiration date of the Voucher or E-Voucher.
Before the exchange.
(5) A Voucher or E-Voucher that has been acquired by exchange and
Voucher that has expired.
(6) Voucher exchange can be done at the Bungee Lodz jumping service point at ul.
Bandurskiego 7, 94-020 Łódź, during the opening hours of the point.
§ 7 Rights of consumers to withdraw from the contract
1. customer – being a consumer within the meaning of Art. 221 of the Civil Code – which purchased
Voucher or E-Voucher via www.bungeelodz.pl is entitled to
Withdraw from the contract without giving reasons and without incurring costs, by submitting a
Bungee Lodz an appropriate statement in writing and return the purchased Voucher or
E-Voucher within 14 days of its receipt. To meet the deadline, it is sufficient to
Sending the statement before its expiration.
(2) The declaration of withdrawal may be sent electronically to
email address biuro@bungeelodz.pl
3. Bungee Lodz upon receipt of the declaration of withdrawal from the contract immediately
cancels the purchased Voucher or E-Voucher, sends the Consumer by way of
electronic acknowledgement of receipt of the statement, and refunds the payment
received from the Consumer within 14 days from the date of receipt of this statement on the
account indicated by the Consumer.
§ 8 Complaints
(1) In the case of the provision of defects, Bungee Lodz shall be liable for the stated
defects under the provisions of the Civil Code.
(2) The customer shall immediately notify Bungee Lodz of the identified defect by e-mail
– at biuro@bungeelodz.pl or in person – at the Bungee Jumping desk
Lodz at ul. Bandurskiego 7, 94-020 Łódź.
(3) In connection with a complaint, the customer may demand: performance of the service in a manner
free of defects or a reduction in the price paid, or may rescind the contract and demand the return of the
the price paid.
4 Bungee Lodz is obliged to confirm the acceptance of the complaint by e-mail,
sending confirmation to the customer and respond to the reported complaint in the
within 14 days of its delivery and inform the customer electronically within this period
On how to resolve it.
(5) In case of price reduction or withdrawal from the contract, Bungee Lodz shall transfer
the amount due within 14 days from the date of acceptance of the complaint by transfer to the account
indicated by the customer.
§ 9 Personal data protection and privacy policy
1. full privacy policy and protection of personal data of persons using the Service
www.bungeelodz.pl is available at: www.bungeelodz.pl/politykaprywatnosci
§ 10 Liability
1. Bungee Lodz shall be liable to Users/Customers under the terms of the
specified in the provisions of the Civil Code.
(2) Failure to use the Voucher or E-Voucher within its validity period shall result in cancellation
its Holder from the possibility of implementing the Service and the termination of all rights
related to the concluded contract. The holder of a Voucher or E-Voucher is not entitled to
The right to demand any compensation, reimbursement of costs incurred or
compensation.
3. Bungee Lodz is not responsible for Vouchers or E-Vouchers that have been
destroyed or lost or their use by an unauthorized person who has entered the
their possession, if this event occurred after their transfer to the User/Customer.
§ 11 Other provisions
1. in matters not regulated by the Regulations, the provisions of the law shall apply
Polish, including the Civil Code of the Law on Consumer Rights.
(2) With respect to any matter relating to a particular procurement, the following shall apply
Regulations in effect on the date of order.
(3) In the event of disputes with a User/Customer, Bungee Lodz shall endeavor to resolve
the matter amicably. The court with jurisdiction to hear any conflicts that arise
is a common court of competent jurisdiction under the applicable laws.